FAQ

Find svar på nogen af de mest stillede spørgsmål her.
Hvornår er madfestivalen?

Madfestivalen består af en række arrangementer fordelt på 11 dage, i uge 34 og 35. Du kan se en liste over arrangementerne og hvornår de enkelte arrangementer afholdes på tilmeldingssiden.

Hvem står bag madfestivalen?

Der er mange mennesker der står bag madfestivalen, og alle vores arrangementer er bygget op omkring samarbejde mellem forskellige parter. Du kan se et overblik over vores samarbejdspartnere her.

Hvor afholdes madfestivalen?

Hvert arrangement har forskellige samarbejdspartnere, og dermed også forskellige lokationer. De fleste arrangementer har lokation i Aalborg og ellers på øvrige lokationer i Nordjylland. Du kan se lokationen for det enkelte arrangement på tilmeldingssiden.

Hvad koster det, at deltage i madfestivalen?

Madfestivalen indeholder en bred vifte af arrangementer i alle prisniveauer. Du kan se en liste over dem her.

Derudover er der også en række gratis arrangementer, som ikke kræver billet – dem kan du finde her. 

Skal jeg købe billet?

De fleste af vores arrangementer kræver, at man køber en billet på forhånd.

Du kan se en oversigt og købe billet her eller se vores handelsbetingelser her.

Derudover har vi også nogle gratis arrangementer, hvor man blot kan møde op. Du kan se en liste over disse her.

Kan jeg købe billet i døren?

Der er desværre ingen arrangementer hvor man kan købe billet i døren – alle billetter skal være købt på forhånd. Du kan se en liste over arrangementerne på tilmeldingssiden

Vi har dog en række gratis arrangementer hvor billet ikke er nødvendig, og man skal blot møde op. Du kan se en liste over dem her. 

Hvor finder jeg min billet?

Din billet er den kvittering du modtager fra NemTilmeld. Tjek evt. din spam-mappe, hvis du umiddelbart ikke kan finde din tilmeldingsbekræftelse.

Skal jeg medbringe billetten til arrangementet?

Ja. Til arrangementer med salg af billetter skal du altid medbringe din billet, da dette er dit bevis på at du har adgang til arrangementet.

Billetten kan både medbringes på telefonen eller udprintet.

Kan jeg deltage i flere arrangementer?

Ja, du kan deltage i alle de arrangementer du har lyst til. Du skal blot være opmærksom på at arrangementerne ikke afholdes i samme tidsrum på samme dag.

Kan børn deltage i madfestivalen?

Ja, det kan de sagtens. Se børnevenlige aktiviteter her.

Udover disse, anbefaler vi, at I kontakter stedet hvor arrangementet holdes og hører dem ad.

Er madfestivalen handicap venlig?

Det afhænger meget af faciliteterne på de enkelte lokationer. Undersøg eller kontakt gerne lokationen til det/de arrangement(er) du skal deltage i.

Hvad hvis jeg har allergi?

Ved allergener bedes du informere stedet hvor arrangementet afholdes, så de kan vidergive dette til køkkenet.

Transport til madfestivalen?

Du skal selv sørge for at komme til og fra det enkelte arrangement.

Vi kan varmt anbefale at tjekke NT’s busruter.

Hvordan deler jeg min oplevelse?

Hvis man har deltaget i et arrangement med tilmelding, vil man efterfølgende få tilsendt en mail, hvor vi beder om feedback omkring din oplevelse – vi sætter stor pris på alle svar!

Du må også meget gerne dele billeder af din oplevelse på sociale medier, med tagget #Nordjyskmadfestival 

 

Handelsbetingelser

Vi følger konkurrence- og forbrugerstyrelsens regler om billetkøb til arrangementer.

Du kan læse mere om dem her.

Mangler du stadig svar på dit spørgsmål, er du velkommen til at kontakte os

22 25 35 16

nordjyskmadogturisme@gmail.com

skal du med?

Følg med på de sociale medier her:

#nordjyskmadfestival

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
Cookie indstillinger
Accept
Privacy & Cookie policy
Privatlivs- og cookiepolitik
Cookie navn Aktiv

Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
Gem indstillinger
Cookie indstillinger